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Hardware-related

Supported devices

USB flash disks, smart cards, tokens, biometric devices

Characteristics of smart cards and tokens

Device compatibility

Will your hardware device work with Dekart software?

Missing Registration


We value your privacy!

Please, use this form to contact us if you did not receive the message with registration number from Dekart within 24 hours after the purchase.

Name:
Order number:
Order date:
Product purchased:
E-mail:
Alternative email:
Phone number:
Comments:
Sometimes it is possible that the email that contains the registration data does not arrive to its recipient. There are multiple reasons behind that: our SMTP server is blocked by your provider, your spam-filter deleted the email, your mailbox is full, etc. If you did not receive an email from us during one day after the registration, it is possible that such a situation occurred. In this case, you should email us from a different email address, or post a message in our forum, describing the situation and supplying additional contact information (another email, icq number, etc.). Please understand that if we don't have this info, all the messages we send to you, will be blocked. As soon as you contact us from a different address and confirm your identity, we can send you the information again.

Contact us

Before you contact

how to help us help you

Feedback form

contact our Support Department

Missing or lost registration key?

contact us if you did not receive the registration key after your purchase

Forum

submit your questions, bug reports, opinions

Dekart Intervention

realtime remote assistance

Library

Documentation

Demo Repository

see Dekart encryption and authentication software in action

Error codes and their meanings

EULA

Testimonials

I do appericiate your fast and accurate responce!

Erkki

 
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