Electronic Key Unblocking

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The electronic Key is blocked after some consecutive wrong PIN entries (eToken R2, USB flash drive are not blocked), and the corresponding private disk becomes unavailable for further work. To make it available, the Key must be unblocked. The only way to unblock the Key is to know the right PIN. The Key cannot be unblocked if you do not know or have forgotten the right PIN.

To unblock the electronic Key, do the following:

1.	In Dekart Private Disk MultiFactor's Control Panel, click Key Reader > Unblock (this menu option becomes available when a blocked smart card is inserted into the reader or a blocked Token is attached to the computer). The PIN request will follow.

2.	Enter the PIN. If the entered PIN is correct, the Key is unblocked. If the entered PIN is wrong, an error message will appear.

Note: The PIN can consist of digits and symbols, and it is case-sensitive. Enter the PIN carefully.

3.	If the entered PIN is wrong, you can try to enter it again.

Note: After three consecutive wrong PIN entries to unblock the electronic Key, the Key permanently blocks its data about the private disk. The Key can still be used to create and operate other private disks after it is formatted. You can obtain the formatting utility from http://www.dekart.com/products/card_management/key_manager/.